September 30, 2026: Support chat and new Docs

A new support chat, rebuilt Docs, and 50 new help articles.

What's new

• Support chat. Get quick answers from our help docs, any time. If you need a person, the chat passes your question straight to our team. Open it with the chat button on any help page.
• New Docs. The help center now has a sidebar, search, category pages, and a table of contents on every article.
• 50 new help articles covering trips, sharing, your account, billing, and agencies.
• One support page. Every way to reach us is now in one place at help.globeitinerary.com/support.
• Timeline buttons moved. The Flight, Hotel, Activity, and Expense buttons are now at the top of the trip timeline.

See the full changelog for everything else.