July 25th, 2026: Updates to our Terms, Privacy Policy, and Upload Policy
This article summarizes our legal page changes on July 25th, 2026.
# Updates to our Terms, Privacy Policy, and Upload Policy
Effective July 25, 2026
We've updated our Terms of Service, Privacy Policy, and Upload Policy. This note summarizes what changed and why. The summary is for convenience only — the linked documents are what actually govern your use of Globe Itinerary.
Nothing here requires you to do anything, with one optional exception worth reading: the new arbitration section includes a 30-day opt-out (see below).
Why we made these changes
Globe Itinerary has grown beyond a personal trip planner into a platform that also serves travel agencies and their clients. Our terms needed to reflect that, spell out how newer features work, and modernize our privacy disclosures. These updates apply to everyone — individual travellers, travel agencies and their teams, and clients viewing itineraries an agency has shared.
What changed in the Terms of Service
- Clearer scope. The Terms now explicitly cover every part of Globe Itinerary: the traveller app, Globe Itinerary for Agencies (including agency sites on
yourname.globeitinerary.com), and our help and status pages. - Agency services (new section). Covers agency subscriptions, trials, and cancellation; clarifies that agency subdomains are licensed to you (not owned); and confirms that agencies are responsible for their own clients, bookings, and legal compliance.
- We don't endorse the businesses that use us (new section). Globe Itinerary is a software tool — much like a website builder. Agencies and other users are independent businesses, and their presence on our platform is not an endorsement, certification, or guarantee by us.
- How verification works (new section). A "team member" badge confirms only that an account belongs to that agency's workspace — not the agency's real-world identity or credentials. We describe how enhanced business verification may work in the future.
- AI features (new section). Suggestions from Globe Intelligence are for inspiration only and may be inaccurate — please verify details before relying on them.
- Dispute resolution. We added an informal-resolution-first step and a binding arbitration agreement, with a 30-day opt-out (see below). The existing class-action waiver remains.
- Notice of future changes. For material changes, we'll now notify you by email or in-app notice before they take effect.
What changed in the Privacy Policy
- Fuller disclosure of what we collect, including team membership, subscription/billing metadata (we never see your full card details), messages you send us, and IP addresses used briefly for security and abuse prevention — never for tracking or advertising.
- Our service providers, now including Stripe (payments), Anthropic (AI suggestions), and our email providers, with a note on what data each receives.
- Data retention periods for logs and backups, and your GDPR rights — including the legal bases we rely on, how international data transfers are handled, data portability, and your right to complain to a supervisory authority.
- Agency customer data (new section). When an agency enters information about its clients, the agency controls that data and we act as its processor. A data processing addendum is available to agencies on request.
What changed in the Upload Policy
- Applies to all uploads, including agency logos, galleries, and attachments published on agency pages.
- Agency uploads and public display (new section). Agencies confirm they have the rights to what they publish (including any trademarks), and that published content belongs to the agency, not to Globe Itinerary.
- A clearer trademark-complaint channel alongside our existing copyright/DMCA process.
Your arbitration opt-out (optional)
The updated Terms include a binding arbitration agreement. You can opt out within 30 days of accepting the new Terms by emailing contact@globeitinerary.com with your name, your account email, and a statement that you opt out of arbitration. Opting out doesn't affect anything else in the Terms.
Questions
If anything is unclear, reach us at contact@globeitinerary.com. Continuing to use Globe Itinerary after the effective date means you accept the updated Terms.