Custom domains

Use your own domain, like trips.youragency.com.

Every agency gets a free subdomain. Business and Enterprise plans can also connect a domain they own.

What moves to your domain

| Area | Business | Enterprise |

|---|---|---|

| Home page | Custom domain | Custom domain |

| Public share links | Your choice | Your choice |

| Trips | Subdomain | Your choice |

| Invites | Subdomain | Your choice |

| Sign-in | Subdomain | Custom domain |

On Enterprise, choose where each area lives under Where things live on the Domain page.

Your subdomain

Open Domain in your agency dashboard to see or change your subdomain. Changing it also changes your dashboard address, so share the new one with your team.

Connect a custom domain

1. Open Domain.
2. Enter your hostname, for example trips.youragency.com.
3. Add the DNS records shown at your domain registrar.

> *Example of a DNS instructions on Enterprise*

1. Wait for each record to show ✓ Verified.

Upgrading from Business to Enterprise

If you already have a domain connected, you'll see Activate full custom domain? on the Domain page. Click Activate full custom domain, then add the one extra DNS record it shows.

Downgrading

| Change | What happens |

|---|---|

| Enterprise to Business | Your domain stays. Trips, invites, and sign-in move back to your subdomain. |

| Business or Enterprise to Team or Free | Your domain is disconnected. |

Tips

• Two TXT records may share a name with different values. That's expected. Add both.
• Records marked Required for sign-in must be in place for your team and clients to sign in on your domain.
• DNS changes can take a while to spread.